iVend Store - Software Assurance

Software Assurance allows for continuous maintenance of iVend Store (Perpetual License). It provides access to all upgrades and product enhancements during the SA (Software Assurance) period. It also provides resolution of product defects (if any).


iVend Store – Software Assurance however, does not provision for any product support during or after the implementation or commissioning of the solution. For further details, please get in touch with your partner or local CitiXsys representative.


This is automatically included and will be added to the shopping cart when purchasing the iVend Store (Perpetual License).


Software Assurance for iVend Store (Perpetual License) allows the retailer to receive all upgrades and product enhancements during the SA (Software Assurance) period. This is automatically included and will be added to the shopping cart when purchasing the iVend Store (Perpetual License).


Software Assurance licenses are mandatory for the first year.


From the second year onwards the retailer has the option NOT to license the Software Assurance. Later, should the retailer decide to opt in for Software Assurance, the retailer will have to pay the Software Assurance from retrospective effect + Software Assurance for the current year.


Software Assurance for iVend Store has to be renewed along with the SA for Store Manager Console User licenses. SA for iVend Store licenses cannot be renewed or discontinued in isolation.


The SA (Software Assurance) cycle will be determined by the first purchase. The SA cycle of all subsequent purchase will be regularized to match the SA cycle of the first purchase.